No, it’s not a quote from the movie “The Sixth Sense” even though it looks like it, there it was “I see dead people“. But I see them more and more, especially in Schorndorf, the city where we will move to.
As I was saying, we had a meeting with a guy from a company which renovates bathrooms. The guy came at the promised hour, looked a bit around, especially in the room with all the water pipes. Eventually he realized he has to see also some pipes in the shop downstairs, some kind of nail and beauty salon. Since that place is closed on mondays and we didn’t have the keys, it was decided he will come again the next day when the girl with the shop works. Ok, so next day Freya tries to call him at the mobile number from his business card. There she only finds an automated message which tells her to call another mobile number. WTF ? This was the first clue of the total failure which we were about to encounter.
So she calls at the new number, the guy answers and she confirms him that the girl is there and will be working the whole day. The guy promises to come and have a look at the pipes. The plan was that he will get all the information he needed so he could make us an offer before Christmas. Which was also what we agreed with his boss on our initial visit to their place. Today (so after one week) seeing that we didn’t get anyting from the guy, no email, no offer, no phonecall, I ask the girl downstairs if the guy ever showed up. She said he didn’t. This kinda annoyed both of us so we got into the car and drove quick to their company, which is only 5 minutes away. There the place looked kinda deserted but someone was still at the reception. We explain to the women there the problem, to which she replies: “Oh, Mr. SoAndSo just left in vacation, he’ll be back next year on the 7th of January”.
This really pissed off both of us. So not only the idiot does not show up when he promises, does not send us the promised offer but what else does he do ? He leaves in vacation without even bothering to call us! What kind of shit is this ? I don’t know if all employees from that place are like that but our trust in this company was simply lost forever. At the end the woman offered to send the guy a message that he should call us when he gets back from vacation. We just told her to forget it, we don’t want that punk doing anything in our house anymore, we’ll just take our money somewhere else if they don’t feel like working.
The bad thing is, this made us lose valuable time and now it’s unlikely we’ll be able to finish the bathrooms until end of January. Maybe if we are lucky and we find someone who wants to work for a change.
Since we talk about idiots, let’s stop a bit to the girl with the beauty salon. Since she has her business in our house, she has to pay rent. Which rent is paid at the beginning of the month (December in this case). It’s now 23rd of December and we still have not received anything. Last week Freya asked her about the rent and the girl said she already made the transfer and we should be getting the money shortly. Normally such a bank transfer takes 2 working days, rarely longer. So today I go to her and ask her again about the rent. She’s just babbling some about the fact that we should get the money today or tomorrow since she just made the transfer yesterday. I thought I’d be polite so I told her I will get my account again. Even though I knew nothing came in. So she obviously lied to Freya last week. Eventually she comes to us later on today and ask about the bank account. WTF ? This is a new account, I don’t know it by heart yet so I connect online (Nokia E51 + DSL + Wireless router = The Win), I look in the online banking thingy and I tell her the account. I wonder if she remembers it long enough to make the payment.
And in the end of this rather long post, I feel I have to introduce the last idiot: the lady from the agency, through which we bought the house. I have never seen so far a more un-professional, confused and short-sighted person. I exchanged with her many emails and each single time she managed to annoy me. I send her an email with some request, she reads it kinda quick because I see the read receipt and then SHE DOES NOTHING! She does not reply that she received my email and that she will work on it. When she eventually does, it’s late, sometimes days. In her reply she anwers some questions and forgets others, making me waste time and ask again. When she sends me some paperwork she does not do it via email (scanned) or fax as I requested, she just sends it by post so we waste 2-3 more days. The only thing she ever did quick was to send us the invoice. We signed the contract in an afternoon and next day we had the letter with the invoice!
I really hope those three specimens are not representative for the whole Schorndorf.